Frequently Asked Questions

We primarily work with Tectona grandis, renowned globally for its durability, natural resistance to moisture, and aesthetic beauty. We offer different classifications according to diameter, length, and quality.

We specialize primarily in wholesale and industrial volume exports. However, we evaluate specific orders depending on product type and requested quantity.

Yes, we coordinate exports to any country respecting specific regulations of the destination country. We handle all customs procedures, certificates of origin, and required documentation.

We use standard international methods such as the Hoppus formula for logs, or cubic meters (m³) measurement for processed wood. We provide independent volume certificates if required.

Delivery time depends on volume, specifications, and destination. Generally, we process and export between 2 to 6 weeks from order confirmation. For special projects, we coordinate customized schedules.

We work with classification according to diameter, length, moisture content, and general condition. All our products comply with international quality standards and can be inspected by independent third parties.

Yes, we can process slabs to customer specifications including width, length, and thickness. This includes special finishes such as live edges, drying, or specific client-requested treatments.

We provide: Commercial invoice, detailed packing list, certificate of origin (if applicable), customs documents (ATA, BL), volume certificates, and any other documentation required by the destination country.

Minimum volume depends on the specific product, but we typically start from 1 container of 40 feet. For specialized products or new clients, we evaluate flexible options.

Yes, we guide each client through the entire purchasing and export process: from product selection, volume calculations, logistics coordination, to final delivery. We have a bilingual team for personalized support.